Darlene was super AWESOME, she was very helpful, energetic, and well informed to 90% of our questions & concerns. AND the concerns or questions she didn't have answers to, she humbly asked the appropriate individual and made sure we were satisfied. She went above & beyond with options for us to make the dream of buying a home & lot was possible on her end accommodating to us. Unfortunately, we couldn't do anything this time, but Darlene didn't stop there she called, texted or emailed us to see how the search for a home was going. Darlene became more than just an agent, she showed she cared all the while keeping her demeanor professional. My husband & I weren't able to purchase the home but we still smiled at the end of the day working with Darlene. When we are ready to buy we definitely will be going to Mobile Homes Factory because, as a business, if you hire people like Darlene that says alot about their business, so if Darlene is taken when we come back, it's fine, we hope to deal with any of the associates that all seemed to have the same attitude and energy Darlene had. Kudos to Darlene and ALL the associates at Mobile Homes Factory Direct.... :))